:root{
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  color:#172033;
  background:#eef2f7;
}
*{box-sizing:border-box}
html,body{margin:0;min-height:100%;background:#eef2f7}
body{min-height:100vh;overflow-x:hidden}

/* O modelo alvo usa apenas uma faixa escura fina no topo. O badge continua no DOM para o app.js. */
.topbar{
  height:4px!important;
  min-height:4px!important;
  padding:0!important;
  background:#101827!important;
  box-shadow:none!important;
  overflow:hidden!important;
}
.topbar>*{display:none!important}

.badge{font-size:10px;font-weight:800;padding:5px 9px;border-radius:999px}
.badge.offline{background:#4b5563}.badge.online{background:#167a45}
.subtitle{margin-left:8px;color:#9fb0cc;font-size:10px}

.layout{
  display:grid!important;
  grid-template-columns:190px minmax(0,1fr)!important;
  min-height:calc(100vh - 4px)!important;
}
.sidebar{
  background:#fff;
  border-right:1px solid #d6dde8;
  padding:7px 8px 8px;
  display:flex;
  flex-direction:column;
  min-height:calc(100vh - 4px)!important;
  position:sticky;
  top:0;
  align-self:start;
}
.sidebar h2{font-size:12px;margin:0 0 7px;color:#273244}
.technicianAccess{flex:0 0 auto}
.technicianAccess label{margin-bottom:6px}
.technicianAccess input{margin-top:3px;padding:6px 7px;font-size:10px;border-radius:4px}
.technicianAccess button{padding:7px 8px;border-radius:4px;font-size:10px}
.sidebar label{display:block;font-size:9px;font-weight:800;color:#526079;margin-bottom:7px}
input{display:block;width:100%;margin-top:4px;padding:9px 10px;border:1px solid #cfd8e6;border-radius:5px;font-size:12px;outline:none}
input:focus{border-color:#3777d0;box-shadow:0 0 0 2px #3777d018}
button{border:0;border-radius:5px;padding:8px 10px;font-weight:800;cursor:pointer}
.primary{background:#2468c9;color:#fff}.primary:hover,.danger:hover{filter:brightness(.96)}.primary:disabled{opacity:.45;cursor:not-allowed}
.danger{background:#c02b1d;color:#fff}
.sidebar button{width:100%;margin-top:3px}
.help{font-size:8px;line-height:1.35;color:#6b778c;background:#f4f7fb;border-radius:4px;padding:7px;margin-top:7px;flex:0 0 auto}

.content{
  padding:8px 9px 10px!important;
  max-width:none!important;
  width:100%;
  min-width:0;
}
.contentHeader{
  display:flex;
  justify-content:space-between;
  align-items:flex-start;
  margin-bottom:6px!important;
  min-height:42px;
}
.contentHeader h1{margin:0;font-size:18px;line-height:1.15;color:#202b3a}
.contentHeader p{margin:3px 0 0;color:#7b8798;font-size:10px}
.count{background:#dfeaf7;color:#23538f;font-weight:900;min-width:24px;text-align:center;padding:4px 7px;border-radius:999px;font-size:9px}
.notice{margin-bottom:6px;padding:7px 9px;border-radius:4px;background:#e8f2ff;color:#1f5a9f;font-size:10px}
.notice.error{background:#feecec;color:#a52b2b}

.queue{display:grid;gap:6px}
.emptyState{border:1px dashed #bdc9d9;background:#fff;border-radius:5px;padding:20px;text-align:center;color:#728097;font-size:10px}
.sessionCard{background:#fff;border:1px solid #dde5ef;border-radius:6px;padding:10px;box-shadow:0 1px 3px #0b1f3a0a}
.sessionTop{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.sessionTop h3{margin:0;font-size:14px}
.company{color:#718096;font-size:10px;margin-top:2px}.status{font-size:8px;font-weight:900;text-transform:uppercase;padding:4px 6px;border-radius:999px;background:#eef2f7;color:#526079}
.grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;margin:9px 0}.grid div{background:#f7f9fc;padding:7px;border-radius:4px;min-width:0}.grid span{display:block;font-size:8px;text-transform:uppercase;color:#7b8799;margin-bottom:3px}.grid strong{display:block;font-size:10px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.problem{border-left:2px solid #93afd5;padding:6px 8px;color:#38475e;background:#f8fbff;border-radius:0 4px 4px 0;font-size:10px}.actions{display:flex;justify-content:flex-end;margin-top:8px}

/* Filtros e tabela compactos como no modelo enviado. */
.sessionToolbar{
  margin:0 0 6px!important;
  padding:5px 6px!important;
  min-height:32px!important;
  border-radius:4px!important;
  border-color:#d7deea!important;
  box-shadow:none!important;
}
.sessionFilters{gap:4px!important}
.sessionFilter{
  min-height:24px!important;
  padding:4px 7px!important;
  border-radius:4px!important;
  font-size:9px!important;
  line-height:1!important;
}
.sessionFilter span{min-width:16px!important;padding:1px 4px!important;font-size:8px!important}
.technicianPresence{font-size:8px!important;gap:4px!important}.presenceDot{width:6px!important;height:6px!important}
.toolbarUnread{font-size:8px!important;padding:3px 5px!important}

.sessionTableWrap{
  border-radius:3px!important;
  border:1px solid #d1d9e5!important;
  margin-bottom:6px!important;
  overflow:auto!important;
  box-shadow:none!important;
}
.sessionTable{min-width:1080px!important;font-size:9px!important}
.sessionTable thead th{
  position:sticky;
  top:0;
  z-index:2;
  background:#252d38!important;
  color:#fff!important;
  padding:5px 7px!important;
  font-size:8px!important;
  letter-spacing:.015em;
  border-right:1px solid #3c4653!important;
}
.sessionTable tbody td{padding:5px 7px!important;font-size:9px!important;line-height:1.15!important}
.sessionTable tbody tr{height:30px!important}
.sessionTable tbody tr:nth-child(even){background:#eef6ff!important}
.sessionTable tbody tr:hover{background:#dcecff!important}
.sessionTable tbody tr.selectedSessionRow{background:#cfe5ff!important;box-shadow:inset 3px 0 #2468c9!important}
.customerCell{min-width:128px!important}.customerCell strong{font-size:9px!important}.customerCell small{font-size:7px!important;margin-top:1px!important}
.problemCell{max-width:230px!important;min-width:150px!important}
.statusPill{padding:2px 5px!important;font-size:7px!important;border-radius:999px!important}
.rowActions{gap:3px!important;min-width:260px!important}
.rowAction{
  min-height:20px!important;
  padding:3px 6px!important;
  border-radius:3px!important;
  font-size:7px!important;
  line-height:1!important;
  font-weight:900!important;
  box-shadow:none!important;
}
.actionStart,.actionOpen,.actionResume{background:#2b73c8!important;color:#fff!important}
.actionChat{background:#fff!important;color:#24549a!important;border:1px solid #a9c5e8!important}
.actionPause{background:#fff1a8!important;color:#755100!important;border:1px solid #e3c85d!important}
.actionTransfer{background:#e7ebf0!important;color:#39475b!important;border:1px solid #c8d0db!important}
.actionClose{background:#fff!important;color:#bd2a1f!important;border:1px solid #efaaa4!important}
.actionWait{background:#edf2f8!important;color:#59687c!important;border:1px solid #dae2ec!important}

/* Abas de atendimento coladas à área remota, como abas de navegador. */
.remoteWorkspace{
  position:relative!important;
  background:#101318!important;
  border:1px solid #2e3948!important;
  border-radius:3px!important;
  margin:0!important;
  overflow:hidden!important;
  box-shadow:none!important;
}
.supportBrowserTabs{
  background:#252d38!important;
  border-bottom:1px solid #38414d!important;
  padding:3px 5px 0!important;
}
.supportBrowserTabsTrack{gap:2px!important}
.supportBrowserTab{
  min-width:120px!important;
  max-width:205px!important;
  height:28px!important;
  padding:3px 7px!important;
  gap:5px!important;
  border-radius:5px 5px 0 0!important;
  font-size:9px!important;
}
.supportTabDot{width:6px!important;height:6px!important}.supportTabLabel strong{font-size:8px!important}.supportTabLabel small{font-size:6px!important;margin-top:1px!important}.supportTabUnread{min-width:16px!important;height:16px!important;padding:0 4px!important;font-size:7px!important}

/* O cabeçalho da sessão vira apenas uma barra de comandos flutuante no canto superior direito. */
.remoteHeader{
  position:absolute!important;
  top:32px!important;
  right:7px!important;
  z-index:30!important;
  display:flex!important;
  justify-content:flex-end!important;
  align-items:center!important;
  gap:4px!important;
  padding:0!important;
  background:transparent!important;
  border:0!important;
  pointer-events:auto!important;
}
.remoteHeader>div:first-child{display:none!important}
.remoteHeader .remoteModeTabs{display:flex!important;gap:3px!important;background:#202832cc!important;padding:3px!important;border-radius:4px!important}
.remoteHeader .remoteModeTabs button{padding:4px 7px!important;border-radius:3px!important;font-size:8px!important;min-width:42px!important}
.remoteHeader .danger{padding:5px 8px!important;border-radius:3px!important;font-size:8px!important;white-space:nowrap!important}
.remoteEyebrow{font-size:8px;font-weight:900;letter-spacing:.08em;color:#167a45}.remoteHeader h2{margin:1px 0 0;font-size:13px}.remoteMeta{margin-top:2px;color:#68758b;font-size:9px}
.remoteBody{min-height:520px!important;background:#0b0f16!important}
.screenColumn{background:#101318!important}
.remoteViewport{
  background:#101318!important;
  min-height:500px!important;
  height:calc(100vh - 235px)!important;
  display:flex;
  align-items:center;
  justify-content:center;
  outline:none;
  overflow:auto;
  position:relative;
  cursor:default;
}
.remoteViewport:focus{box-shadow:inset 0 0 0 2px #3777d0}.remoteScreen{display:block;max-width:100%;max-height:100%;height:auto;user-select:none;-webkit-user-drag:none;object-fit:contain}.remotePlaceholder{color:#aab5c7;padding:30px;text-align:center;font-size:10px}.remoteHelp{padding:5px 8px!important;background:#f7f9fc!important;color:#6b778c!important;font-size:8px!important;border-top:1px solid #e3e9f1!important}
.hidden{display:none!important}

@media(max-width:1100px){
  .layout{grid-template-columns:175px minmax(0,1fr)!important}
  .sessionTable{min-width:1020px!important}
}
@media(max-width:900px){
  .layout{grid-template-columns:1fr!important}
  .sidebar{position:static;min-height:auto!important;border-right:0;border-bottom:1px solid #dce4ef}
  .content{padding:8px!important}.grid{grid-template-columns:1fr 1fr}.remoteViewport{height:auto!important;min-height:340px!important}
}
@media(max-width:560px){
  .grid{grid-template-columns:1fr}.subtitle{display:none}.remoteViewport{min-height:260px!important}.sessionTable{min-width:940px!important}
}